Aurora Diamond Art

Diamond Painting Stationery & Supplies

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.AuroraDiamondArt.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above (for example, we use PayPal and AfterPay as our payment gateway). We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at AuroraDiamondArt@outlook.com or by mail using the details provided below:

PO Box 2004, Taylors Lakes, Victoria, 3038, Australia

MISSION STATEMENT

I aim to provide high quality, unique, and specialised products, at the best possible prices, to ensure that my love of Diamond Painting is shared, enjoyed, and accessible to everyone. Join my Facebook group, a safe place to share your work, have a chat, view inspirational ideas, and ask for help when needed, with over 6,000 other members.

Bianca's commitment to her clients and canvases are one of the highest standards.

Her artistic flair editing and advice is second to none. She produces custom canvases that anyone would be proud of and I am one of them. Bianca has produced many a customs for me over the last year and a half and everyone of them have turned out exactly as the photos I have sent.

Bianca has removed bits, added words, completely designed a memorial from scratch, tweaked my black and white photos by adding a touch of colour etc.

I love how my pictures I send come to life through her attention to detail.

I'm looking forward to sending and working together to continue to produce such amazing canvases

Thank you Bianca for your commitment to diamond art.

Karen Watford

Bianca is very friendly, organised, helpful and professional. orders sent out quickly and well packaged. will buy from again definitely.

Jodie Van Loo

So excited to finally have an Aussie company supplying us with all things diamond painting related!!! Still early days for the business but so far doing an amazing job and will go far.I don't know Bianca personally but can tell she takes great pride in her business and goes above and beyond to source great quality products at very fair prices. Her customer service is outstanding considering she is only one person!I have the DMC code book on preorder but recently received my order of clear glow in the dark drills.They arrived promptly and very well packaged. The are so pretty and easily glow once activated. It's so exciting to have these available in Australia now and not have to pay ridiculous amounts for similar products overseas. I can't wait to use them with my next round drill project.Also looking forward to the many many more products Bianca has planned for the store!

❤❤❤

Connie Wiseman

I can't speak highly enough of Bianca Ascher. Her kindness and generosity is beyond outstanding, (when it looked like my parcel was lost in transit) she just went beyond all expectations from a buyers perspective, Bianca is exceptional in every way. Just would like to say a huge thankyou to her

Sue Anne

ABOUT ME

Bianca Ascher

Aurora Diamond Art

My name is Bianca, and I’ve had a deep love for art since childhood. Over time, that passion led me to discover Diamond Painting—a creative and calming art form that captured my heart and inspired a new journey.

Driven by the desire to make high-quality, affordable Diamond Painting supplies more accessible to fellow Australians, I founded Aurora Diamond Art. Many products in this community are only available through international import, often with high costs and long wait times. I wanted to change that.

Aurora Diamond Art is built with heart and hands—each item is thoughtfully sourced or created by me, a dedicated diamond painting enthusiast, for you—the artist shaping your own masterpiece. Aurora is not merely a brand, but a collective of passionate creators united by a shared commitment to inspire, support, and elevate one another.

Whether you're looking for accessories, books, or unique tools to enhance your craft, I’m here to help bring those creative touches closer to home. Thank you for being part of this journey.

CONTACT ADDRESS

Aurora Diamond Art, PO Box 2004, Taylors Lakes, Melbourne, VICTORIA 3038.

0411 538 360

AuroraDiamondArt@outlook.com

www.facebook.com/groups/5dDiamondArtAustralia

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